Terms of service
Last updated: June 2026
These Terms & Conditions govern your use of the BY MAYTHA TAILORING AND SEWING WOMENS ABAYAS website and your purchase of products from us. By placing an order, you agree to be bound by these terms.
Delivery Duration
Orders take from 7 to 21 working days to be completed. If your order is ready earlier than the estimated timeframe, it will be shipped promptly through our delivery partner.
Alterations
There will be an extra charge for any alterations requested after you have confirmed your order. Please ensure all sizing and design details are correct at the time of order confirmation to avoid additional costs.
Refunds and Returns
We do not accept any refunds or returns. Returns are only allowed if there is a mistake on our part. In such cases, the return must be initiated within 48 hours of receiving the item. Please inspect your order immediately upon delivery.
Payment Terms
Please note that we do not accept cash on delivery. All payments must be completed in advance to process your order. You may pay via:
- Full payment via credit or debit card
- Apple Pay or Google Pay
- Four interest-free installments through Tabby
Your order will only be processed once payment has been confirmed.
Custom-Made Products
All our abayas are custom-made specifically for you. We do not offer premade or ready-to-ship options. Each piece is crafted to your specifications, which is why we cannot accept returns or exchanges for change of mind.
Contact Us
If you have any questions about these Terms & Conditions, please contact us at support@bymaytha.com.